GENERAL Q&A WITH BNNSOUNDS
What makes your sound unique?
We blend different genres and cultural influences to create fresh, versatile beats that stand out. My production is all about emotion, energy, and creativity.
Do you offer custom beats?
Yes! If you need a beat tailored to your style, let’s work. Contact us to discuss your vision.
Do you mix and master tracks?
We mainly focus on production, but we can recommend trusted engineers if you need high-quality mixing and mastering.
Do you collaborate with international artists?
Absolutely! Music has no borders. If you're interested in working together, reach out, and let’s make something happen.
What’s your production process like?
It depends on the project, but we usually start with an idea or melody, then build the beat around it. We always focus on making each track unique and fitting the artist’s vibe.
Do you release your own music, or just produce for others?
We mostly produce for artists, but we also drop our own projects from time to time, stay tuned !
BEFORE PURCHASE
Are the kits compatible with my DAW ?
YES ! Compatible with:
- FL Studio (all versions)
- Ableton Live
- Logic Pro
- Pro Tools
- Cubase
- Studio One
WAV files work everywhere
What file are included in my kits ?
A: All our kits contain:
- WAV 24-bit (studio quality)
- BNN tag
- product artwork
Can I use the sounds for commercial releases ?
Yes. All kits come with a full commercial license.
You can use them for:
- Placements
- Beat sales
- Streaming platforms
- Music videos
- YouTube monetization
No royalties required.
Do you offer refunds ?
Yes. We offer a 30-day money-back guarantee.
If you don’t like the kit, you get refunded. No questions asked.
What payment methods do you accept ?
We accept :
- Credit/debit cards
- Apple Pay
- Google Pay
- PayPal (depending on region)
All payments are secure and encrypted.
AFTER PURCHASE
How do I access my download ?
Right after payment, you receive an automatic email with:
- Your download link
- Order confirmation
- License details
The link is valid for 7 days and allows up to 3 downloads.
How many times can I download my files?
YES, we offer a 30-day guarantee.
Conditions:
- You tested the kit in good faith
- The request is made within 30 days
- No justification required
Process:
- Send an email to conctact@bnnsounds.com
- We process it within 24 hours
- Refund is issued within 3–5 business days
I didn’t receive my email. What do I do ?
Check:
- Spam/Junk folder
- The email used at checkout
- Wait 1–2 minutes
Still nothing?
Contact conctact@bnnsounds.com and we resend your link instantly.
My download link expired
No problem.
Send us your order number and we’ll generate a new link for you within minutes.
I’m having technical issues (ZIP, stems, DAW errors).
We can help with :
- ZIP extraction issues
- Sample rate mismatches
- DAW import errors
- Missing files
Just message us at conctact@bnnsounds.com and we’ll assist you directly.
REFUNDS
Can I get a refund?
YES, we offer a 30-day guarantee.
Conditions:
- You tested the kit in good faith
- The request is made within 30 days
- No justification required
Process:
- Send an email to conctact@bnnsounds.com
- We process it within 24 hours
- Refund is issued within 3–5 business days
How many times can I download my files?
YES, we offer a 30-day guarantee.
Conditions:
- You tested the kit in good faith
- The request is made within 30 days
- No justification required
Process:
- Send an email to conctact@bnnsounds.com
- We process it within 24 hours
- Refund is issued within 3–5 business days
SUPPORT
How can I contact you ?
You have 3 options:
Email: conctact@bnnsounds.com
- Response within 2 hours (7 days/week)
Live Chat: widget at the bottom-right of the website
- Instant replies (10am–10pm CET)
Instagram DM: @BnnSounds
- Response within 1 hour